FAQ

Our customer service and response time have built a reputation for itself. Iconicc Shipping focuses on meeting and exceeding the expectations of their customers as they have developed relationships which allows them to listen and understand each customer based on their personal desires. 

At the heart of everything we do are the values that define us, integrity, honesty, and boldness guide our actions, while a commitment to continuous learning and fairness ensures we grow responsibly. We strive to be trustworthy partners, delivering exceptional customer experiences through genuine accountability. These values not only shape our culture but also strengthen every relationship we build.

Our pricing is designed to be simple, transparent, and affordable. We charge $450 JMD for the first 50 lbs, and $450 JMD for every 2–50 lbs thereafter. For items between 50–100 lbs, the rate is $400 JMD per 50 lbs, and for shipments over 100 lbs, it’s just $350 JMD per 50 lbs. A processing fee of $200 JMD applies to all items. Items valued under $100 USD are exempt from duty charges, while those over this amount are subject to customs fees (CIF), assessed based on item value and in accordance with Customs regulations.

We proudly serve you from three convenient locations across Jamaica. Visit our Linstead Office at 9 King Street, Shop 3, Linstead, St. Catherine for reliable and friendly service. In Ocho Rios, you can find us at 9 Dacosta Drive, Shop 4, St. Ann, ready to meet your shipping needs. And for our customers in Clarendon, our Kellits Branch is located at Shop 12, Crown Plaza, Kellits. Wherever you are, we’re here to bring your packages closer to home.

Our warehouse is conveniently located in Florida, US. 

We offer two flexible options. We deliver packages via both Ocean and Air from our Warehouse in Florida, US to anywhere in Jamaica.